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The Rise and Rise of Retail Media Networks

Retailers are using customer data and direct advertising to reshape how brands reach shoppers and prove marketing results

By Christine Russo · September 16, 2024, 1:25 PM UTCAdvertising StrategyConsumer EngagementCustomer ExperienceFirst-party Data
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Key takeaways

01

Retail media networks leverage first-party data to connect with consumers.

02

The industry is rapidly growing, projected to reach $40 billion.

03

Balancing monetization with consumer experience is essential.

Retail media networks (RMNs) are transforming the advertising landscape by enabling retailers to leverage their first-party data to directly connect with consumers. In a recent episode of What Just Happened on MarketScale, host Christine Russo spoke with Brian Gleason, CRO & President of Retail Media at Criteo, and Kristi Argyilan, VP of Retail Media at Albertsons, to discuss the rapid growth of this sector.

Kristi shared her journey from building Target's Roundel to leading Albertsons' retail media efforts. She highlighted the unique value of retail media in proving outcomes, not just impressions, using customer purchase data. Albertsons is now working to integrate its retail media business in-house, aiming to become one of the top five networks in the industry.

Albertsons is now working to integrate its retail media business in-house, aiming to become one of the top five networks in the industry.

Brian noted that RMNs are following the trajectory of search and social media, but at an even faster pace, with the industry projected to reach $40 billion. He recalled lightbulb moments, including when Walmart's CFO predicted retail media would generate more profit than in-store sales, signaling a fundamental shift in retail economics.

RMNs are following the trajectory of search and social media, but at an even faster pace, with the industry projected to reach $40 billion.

Both agreed on the importance of connecting digital and physical retail experiences, noting that most in-store shoppers now use digital tools during their visits. However, scaling digital platforms in physical stores, such as digital signage, presents challenges due to high capital costs and technical complexity.

Ultimately, they emphasized the need for a balance between monetization and consumer experience. Retail media must enhance shopping, not disrupt it, to ensure long-term success. With its rapid growth and increasing adoption, retail media networks are poised to become a dominant force in the advertising world, providing new revenue streams and transforming retail businesses.

About the author

CR

Christine works as a technology solution provider for CEOs, Founders, Executive and Senior Leadership to give them a platform to tell their story to Enterprise, SMBs, independent boutiques, graduate students, media thought leaders, retail executives, brands and DTC retailers. She works with US-based technology companies as well as global startups throughout Europe and Israel.

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About the Experts

CR
Christine Russo

Host, What Just Happened

Christine Russo is the host of 'What Just Happened' and a recognized thought leader in the retail industry. She focuses on innovations and transformations in commerce, tech, and retail media, engaging with C-suite executives and founders. Her work spans emerging fields like metaverse and ecommerce.

BG
Brian Gleason

CRO & President of Retail Media

Criteo

KA
Kristi Argyilan

VP of Retail Media

Albertsons