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The Global BOPIS Market

Retailers are capturing a $700 billion opportunity by 2027 as consumers increasingly blend online shopping with in-store convenience

By Software And Technology · January 26, 2025, 9:58 PM UTC
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Retailers are capturing a $700 billion opportunity by 2027 as consumers increasingly blend online shopping with in-store convenience

 
Buy Online, Pick Up In Store, or BOPIS, is a retail revolution sweeping across the U.S., underscoring a key trend in consumer habits. With shoppers having spent over $95 billion via BOPIS in 2022, it's clear this is not just a minor blip on the retail radar. What's even more striking is that this only amounts to 9% of all e-commerce sales, indicating massive growth potential. The global BOPIS market, in fact, is expected to surge past $700 billion by 2027.

The global BOPIS market is expected to surge past $700 billion by 2027.

Driving Efficiency: The Power of Technology

Given that the U.S. represents the largest pickup economy worldwide, it's evident that retailers need cutting-edge tools and technology to streamline and enhance the in-store pickup experience. As of today, two-thirds of all U.S. retail chains offer click-and-collect services, reflecting the increasing demand for the fusion of online convenience and traditional in-store collection.

Shaping the Future: Innovative Solutions by Position Imaging

That's where companies like Position Imaging come in. With a catalogue of pioneering products in development, their solutions aim to create a frictionless, self-service-based BOPIS experience for U.S. consumers. The end goal is clear – decrease customer wait times, seamlessly integrate with retailers' point-of-sale and order management systems and, consequently, create a smoother, more efficient purchase journey for customers.

Conclusion: Embrace the BOPIS Revolution

In an age where retail competition is fierce, embracing BOPIS not only aligns retailers with current consumer trends but also prepares them for the future. As we inch closer to 2027, the question that begs to be asked is not whether BOPIS will become the norm, but rather, who will lead in delivering the premium, friction-free BOPIS experience that consumers demand.

About the author

SA
Software And Technology

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About the Expert

SA
Software And Technology