Hospitality
The New Rules When On the Road
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. The past year has undoubtedly been challenging for the travel industry. But, as more people get vaccinated, things are starting to open…
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.
The past year has undoubtedly been challenging for the travel industry. But, as more people get vaccinated, things are starting to open up. This means for the travel industry, too.
On this episode of Say Yes To Travel, Host Sarah Dandashy talked to Peter Greenberg, CBS News Travel Editor, about traveling during a pandemic. The duo dug into Greenberg’s history as a travel journalist, the travel industry, and post-pandemic traveling.
“The public won’t be able to stop. They’re going to travel” – Peter Greenberg
In the early days, Greenberg tried to tell the truth about the travel industry. His column was an investigated travel column. Some topics included what hotel had the most burglaries, what cruise ships were death traps, and what ships had the best safety record. The column was syndicated to multiple newspapers before he moved into television.
“On a day-to-day basis, I’m the guy out there to make sure the process is working,” he said. His job, he said, is to make sure people have a great time. The audience doesn’t need me to tell them London is lovely or Bermuda is beautiful. I’m trying to tell them that when they’re waiting to get to London, and the cab driver took them 85 miles instead of two, and the airline lost their bag, and the hotel doesn’t have either reservation, how do they know the questions to ask before they even do anything?”
Greenberg believes there is a pent-up demand for travel due to the pandemic. The pandemic didn’t change the approach to travel, as he thinks people don’t want to travel. They need to travel.
“The public won’t be able to stop. They’re going to travel,” Greenberg said
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