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Focusing on Provider Experience and Engagement can Improve Healthcare Outcomes

Healthcare systems that prioritize clinician satisfaction alongside patient outcomes see measurable improvements across both metrics

By David Kemp · November 28, 2023, 5:35 PM UTCDavid KempHealthcare ProvidersHighway to Health PodcastStephanie Prechowski
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Key takeaways

01

Provider experience and clinician satisfaction are directly tied to measurable improvements in patient outcomes.

02

Healthcare leaders must actively cultivate cultures of trust, support, and performance to retain and engage staff.

03

Addressing mental health, staffing issues, and personal well-being practices are essential components of a high-performing healthcare environment.

Improving healthcare is a multifaceted challenge, with the provider experience playing a pivotal role alongside patient care. In a recent episode of the “Highway to Health” podcast, host David Kemp delved into this critical issue with Stephanie Prechowski, MBA, MSN, RN, AGCNS-BC, CNOR, Chief Operating Officer at Surgeons Choice Medical Center.

In this episode, Kemp and Prechowski explore the intricate dynamics of healthcare, focusing on enhancing the provider experience. They discuss the myriad challenges faced by healthcare providers, including staffing issues, healthcare costs, and the mental health toll of the profession. Prechowski shares her insights on building a supportive community within healthcare settings, emphasizing the importance of leadership in cultivating a culture of trust and performance. The conversation also touches upon personal health and well-being practices, illustrating how these factors significantly impact professional performance.

About the author

David Kemp
David KempHealthcare Lead

With experience in coaching college basketball, supporting large healthcare systems through ICD-10, to now leading the healthcare vertical at MarketScale, David enjoys the journey. Craving knowledge is one of David's core values, and he has the opportunity to learn from some of the best as host of the Highway to Health podcast series.

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About the Experts

DK
David Kemp

Host, Highway to Health

David Kemp is the host of Highway to Health, a MarketScale podcast and live event series focused on the future of healthcare. He interviews industry leaders and innovators to explore challenges and opportunities across the healthcare landscape. His work covers topics including provider experience, healthcare operations, and patient outcomes.

SP
Stephanie Prechowski

Chief Operating Officer

Surgeons Choice Medical Center

Stephanie Prechowski, MBA, MSN, RN, AGCNS-BC, CNOR, serves as Chief Operating Officer at Surgeons Choice Medical Center. She brings clinical and operational expertise to healthcare leadership, with a focus on building supportive provider cultures, addressing staffing challenges, and improving both clinician well-being and patient outcomes.