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Care Beyond Medicine: How Papa Combats Elderly Isolation by Connecting Seniors with ‘Pals’

A growing elderly population faces isolation that medicine alone cannot solve, spurring demand for human connection alongside healthcare

By David Kemp · February 23, 2024, 5:30 PM UTCAndrew ParkerDavid KempElderly CareHighway to Health
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Key takeaways

01

Papa pairs seniors with trained 'Pals' to combat loneliness and social isolation among the elderly.

02

The service is delivered as a health benefit through insurance plans and employers, not as a direct consumer product.

03

Human connection is positioned as a clinical-grade intervention that can improve health outcomes in older adults.

As the global population ages, the demand for personalized, compassionate care for the elderly has surged, highlighting a gap in traditional healthcare services. This demographic, often facing loneliness and isolation, requires more than just medical attention; they need companionship and support to help combat elderly isolation.

How can we address the growing need for personalized and trusted care among the elderly, ensuring they receive not only medical support but also companionship and a sense of community? Enter Papa, a service that connects elderly individuals with 'Pals' for assistance and friendship, aiming to improve their quality of life.

Papa connects elderly individuals with 'Pals' for assistance and friendship, aiming to improve their quality of life.

On this episode of Highway to Health, host David Kemp sits down with Andrew Parker, Founder & CEO of Papa, to explore how Papa is working to combat elderly isolation. They delve into the unique approach of providing trusted caregivers to enhance the lives of this demographic, discussing the impact of companionship on health outcomes and the overall healthcare system. The two discuss…

  • The critical role of companionship in improving health outcomes for the elderly.
  • How Papa builds trust with its patient community, ensuring safety and reliability.
  • The significant impact of personalized care on reducing healthcare system burdens and improving patient quality of life.

Andrew Parker, with a background in telehealth, founded Papa to honor his grandfather's legacy. His innovative approach to elderly care focuses on combining technology with human compassion, aiming to address loneliness and improve the daily lives of older adults. Parker's leadership at Papa has led to remarkable growth and recognition, making a profound difference in the healthcare landscape.

About the author

David Kemp
David KempHealthcare Lead

With experience in coaching college basketball, supporting large healthcare systems through ICD-10, to now leading the healthcare vertical at MarketScale, David enjoys the journey. Craving knowledge is one of David's core values, and he has the opportunity to learn from some of the best as host of the Highway to Health podcast series.

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About the Experts

DK
David Kemp

Host / Analyst at EY

David Kemp is a content creator and analyst at EY focused on healthcare innovation and emerging technologies. He covers topics at the intersection of aging, technology, and care delivery. He also produces content for MarketScale on healthcare industry trends.

AP
Andrew Parker

Founder & CEO

Papa

Andrew Parker founded Papa, a company that addresses elderly isolation by connecting seniors with trained companions called 'Pals.' Papa partners with health plans and employers to provide companionship and assistance as a healthcare benefit.