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North Park Innovations Takes HVAC into the Digital Tool World

An HVAC equipment maker pivots to digital tools, blending augmented reality and AI to transform how technicians learn their trade

By James Kent · August 24, 2023, 5:00 AM UTCBill NorthrupHvac Digital ToolsHvac SolutionsNorth Park Innovations
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Key takeaways

01

North Park Innovations transitioned from HVAC equipment manufacturing to digital tools, including the iManifold® platform.

02

Augmented reality and AI are being leveraged to enhance training and learning experiences for HVAC technicians.

03

Blending hands-on trade training with digital technology is seen as critical to closing the skilled workforce gap in HVAC.

Straight Outta Crumpton hosts Greg Crumpton and Gabrielle Bar sat down with Bill Northrup, CEO of North Park Innovations, to discuss the evolution of the HVAC industry and the journey of North Park Innovations. Bill Northrup shared insights into the company's transition into the digital tool market, the creation of the iManifold®, and North Park's focus on training equipment for technical trades. The conversation also touched on the importance of blending technology with hands-on training, emphasizing the potential of augmented reality and AI in enhancing the learning experience for budding HVAC professionals.

The conversation also touched on the importance of blending technology with hands-on training, emphasizing the potential of augmented reality and AI in enhancing the learning experience for budding HVAC professionals.

About the author

JK
James KentPodcast Host and Content Creator

Dependable leader and Podcaster with more than 12 years of results-oriented brand marketing and agency management experience including a broad range of competencies: Adaptive communication and presentation skills. A manager who coaches, mentors and leads. Ability to successfully work cross-functionally within every level of an organization. Strong focus on innovative marketing solutions. Outstanding client relationship building and strategic account management support. Thrives in fast-paced environments with multiple deliverables. Podcast host and content creator.

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About the Experts

JK
James Kent

Host, Straight Outta Crumpton

James Kent is a writer and host at MarketScale, contributing to the Straight Outta Crumpton podcast. He covers business services, skilled trades, and emerging technology in the engineering and construction space. His work focuses on surfacing industry insights through interviews with trade professionals and company leaders.

BN
Bill Northrup

CEO

North Park Innovations

Bill Northrup is the CEO of North Park Innovations, the company behind the iManifold® digital HVAC tool platform. He has led the company's transition from traditional HVAC equipment manufacturing into digital tools and training technology. Northrup is focused on integrating augmented reality and AI into technical trade education.

GC
Greg Crumpton

Host

Straight Outta Crumpton / ServiceLogic

Greg Crumpton is the creator and host of Straight Outta Crumpton, a podcast focused on the art of networking and relationship-building in business services. He is also affiliated with ServiceLogic and is a recognized voice in the HVAC and building services industries. His show features conversations with influential professionals across skilled trades and business services.

GB
Gabrielle Bar

Co-host

Straight Outta Crumpton

Gabrielle Bar is a co-host on the Straight Outta Crumpton podcast, where she engages with guests across business services and skilled trades. She contributes to conversations on networking, workforce development, and industry innovation.