Engineering & Construction
Ethical Debt Collection: A Conversation with Al Oberdick of IC System
A collections veteran with social work roots reveals how his industry adapted by balancing automation with the human element
Key takeaways
A collections veteran with social work roots reveals how his industry adapted by balancing automation with the human element
In the latest episode of Closing the Books by IC System, host Gabrielle Bejarano chats with Al Oberdick, a seasoned district sales manager with IC System. With a background in social work, Al joined IC System to champion ethical sales, finding the company's core values in sync with his. Bejarano and Oberdick discuss the evolution of collection services and weigh the balance of automation and personal touch, especially in post-pandemic scenarios. Al's enduring tenure at IC System, despite the industry's challenging reputation, is attributed to the company's commitment to respectful collections, a personalized approach, and a unique family-owned ethos.
About the author
Dependable leader and Podcaster with more than 12 years of results-oriented brand marketing and agency management experience including a broad range of competencies: Adaptive communication and presentation skills. A manager who coaches, mentors and leads. Ability to successfully work cross-functionally within every level of an organization. Strong focus on innovative marketing solutions. Outstanding client relationship building and strategic account management support. Thrives in fast-paced environments with multiple deliverables. Podcast host and content creator.
