Business Services
Outsourcing Is Crucial for Managing Complex Off-Duty Security Programs
Companies struggle to coordinate off-duty security across locations without a dedicated partner to handle logistics and compliance
Key takeaways
Outsourcing helps manage complex off-duty security programs.
Logistical challenges increase with more program locations.
Peter R. Platten emphasizes outsourcing advantages at GSX 2024.
Corporate security programs are expanding and many organizations are turning to off-duty officers to bolster their security efforts. However, managing an off-duty security program across multiple locations presents a unique set of logistical challenges, particularly around ordering, fulfillment, and payment terms.
How can organizations streamline the rollout of off-duty security programs to avoid common pitfalls?
Peter R. Platten, CRO at Protos Security, was at GSX 2024 and spoke on how companies can successfully address these challenges. He emphasized that outsourcing the management of off-duty security programs can be the most effective solution.
When it comes to the complexity of ordering and fulfillment, if you have one or two locations, it's not necessarily that difficult to order and fulfill. But when you get into a program that's beyond two locations, now you have the complexities of city, county, state, government, municipalities, departments, agencies, and it's difficult to navigate those waters when knowing who to speak to for placement of those officers. So outsourcing that type of program, it's advantageous to corporate security programs.
— Peter R. Platten, CRO at Protos Security
About the author
Ben Thomas serves as Head of Pro AV at MarketScale, where he leads content and media strategy for the pro AV sector. With over 15 years of award-winning experience across large-scale events, network television, OTT platforms, and podcasting, he has guided major B2B brands including Intel, Sennheiser, Samsung, and Philips to billions of content interactions. He holds a B.A. in Mass Communications and is recognized for his expertise in podcast hosting, public speaking, marketing, and content strategy.
