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ContributorsRobin Goldsmith
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Practice Leader, Healthcare, Insurance & Life Sciences

Robin Goldsmith

Dedicated focus on innovation and strategy to address healthcare's most challenging problems by leveraging best in class technology. Experience across digital health, patient engagement, patient experience and healthcare technology.

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Contributor Brief·Robin Goldsmith · 15 articles
Updated Feb 21, 2025

Healthcare transformation requires breaking institutional barriers, not incremental fixes

Goldsmith argues that healthcare's fragmentation—across physical locations, digital systems, and institutional silos—is the core barrier to equitable, efficient care, and that breakthrough change demands courageous leaders willing to challenge operational assumptions and collaborate beyond traditional boundaries. He contends that technology alone cannot solve healthcare's crises; instead, the industry must fundamentally humanize care delivery by connecting fragmented ecosystems, addressing violence and burnout, and closing access gaps for vulnerable populations through strategic partnership and institutional reimagination.

4 barriers

to maternal care access in underserved communities systematically addressed

Breaking institutional barriers and collaborating with willing partners can reshape patient care.

Humanizing Healthcare (Part 1/3): Moving Past the Status Quo

Healthcare transformation focus areas across Goldsmith's body of work

Health equity and access gaps6
Digital infrastructure and mobility solutions4
Humanizing care and breaking silos3
Workplace violence and staff crisis1

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43%Health equity
Health equity and access gaps
Digital infrastructure and mobility solutions
Humanizing care and breaking silos
Workplace violence and staff crisis

3-part series

dedicated to institutional courage required for healthcare transformation

The convergence of crisis and innovation is forcing healthcare leaders to rethink fundamental assumptions.

Humanizing Healthcare (Part 3/3): Courage to Change

Matured infrastructure and growing momentum could finally unlock transformative changes healthcare has awaited.

2024 Healthcare Predictions (Part 1/2): An Industry Prime for Disruption

When patients cannot reach appointments, health outcomes suffer—coordinated mobility closes the gap.

Themes:Breaking institutional silos to unify fragmented care ecosystemsTechnology as enabler of equity, not solution itselfCourageous leadership as prerequisite for systemic healthcare transformation

Healthcare

14 articles
2024 Healthcare Predictions (Part2/2): Demand for Convenience will Drive Digital Health

2024 Healthcare Predictions (Part2/2): Demand for Convenience will Drive Digital Health

Patient expectations for seamless, on-demand care are reshaping how providers invest in digital infrastructure and M&A strategies this year

Feb 20, 2024Read now →
2024 Healthcare Predictions (Part 1/2): An Industry Prime for Disruption

2024 Healthcare Predictions (Part 1/2): An Industry Prime for Disruption

Matured infrastructure and growing momentum could finally unlock the transformative changes healthcare has been waiting for

Feb 14, 2024Read now →
It’s a Mobile World (Part 2/2): Accelerating Care via Purpose-built Devices

It’s a Mobile World (Part 2/2): Accelerating Care via Purpose-built Devices

Healthcare providers leverage specialized mobile technology to streamline patient data delivery and improve care outcomes

Feb 6, 2024Read now →
It’s a Mobile World (Part 1/2): It’s Prime Time for Healthcare

It’s a Mobile World (Part 1/2): It’s Prime Time for Healthcare

Healthcare providers are leveraging mobility solutions to fundamentally reshape patient care delivery and operational efficiency

Jan 30, 2024Read now →
Humanizing Healthcare (Part 3/3): Courage to Change

Humanizing Healthcare (Part 3/3): Courage to Change

The convergence of crisis and innovation is forcing healthcare leaders to rethink their most fundamental operational assumptions

Jan 23, 2024Read now →
Humanizing Healthcare (Part 2/3): Advancing Beyond the Walls

Humanizing Healthcare (Part 2/3): Advancing Beyond the Walls

Healthcare transformation demands courageous leaders and individuals willing to challenge the status quo beyond traditional institutional boundaries

Jan 16, 2024Read now →
Humanizing Healthcare (Part 1/3): Moving Past the Status Quo

Humanizing Healthcare (Part 1/3): Moving Past the Status Quo

A former clinician shares how breaking institutional barriers and collaborating with willing partners can reshape the future of patient care

Jan 9, 2024Read now →
Accelerating Health Equity: Transportation Coordination and Access for Vulnerable Populations

Accelerating Health Equity: Transportation Coordination and Access for Vulnerable Populations

When patients can't reach their appointments, health outcomes suffer—but coordinated mobility solutions are closing the gap for underserved communities

Sep 26, 2023Read now →
Accelerating Health Equity: Flexible Healthcare Access

Accelerating Health Equity: Flexible Healthcare Access

Technology and strategic partnerships are breaking down barriers to care for underserved populations across rural and mobile communities

Sep 12, 2023Read now →
Accelerating Health Equity: Access to Maternal Care

Accelerating Health Equity: Access to Maternal Care

An entrepreneur and two Verizon executives explore how technology and innovation are closing gaps in maternal healthcare access for underserved communities

Sep 5, 2023Read now →
Accelerating Health Equity: Equal Access to Health Education

Accelerating Health Equity: Equal Access to Health Education

Communities lacking resources are gaining essential health literacy through strategic partnerships that democratize educational access

Aug 29, 2023Read now →
Accelerating Health Equity Series Kick-Off

Accelerating Health Equity Series Kick-Off

Healthcare leaders share how innovation and corporate investment are closing critical gaps in underserved communities

Aug 23, 2023Read now →
Accelerating Health Equity: Preventative Care for Diabetes Patients

Accelerating Health Equity: Preventative Care for Diabetes Patients

Early intervention through technology is closing gaps in diabetes care access for underserved populations

Aug 23, 2023Read now →
Connecting the New Care Ecosystem. Part 1 of 2.

Connecting the New Care Ecosystem. Part 1 of 2.

Healthcare leaders are discovering how digital tools can unify fragmented care delivery and put patients at the center of their own health management

Aug 1, 2023Read now →

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  • AM
    Alex M.·2h agoquestion

    What sparked your research into disruptive innovation?

    Curious what the original insight was that led you to the Innovator's Dilemma framework.

  • SL
    Sophia L.·1d agoidea

    Would love a deep-dive into EdTech adoption barriers.

    Your framing of sustaining vs. disruptive innovation feels directly applicable to school systems.

  • DR
    David R.·3d agoquestion

    How do you see AI changing the personalized learning landscape?